So there's a problem with the money I supposedly transferred over last week. It hasn't arrived, and I have about 70 cents left.
Anyhoo, so I went into my (new) bank here to double check their Bank Identifier Code. The cashier looked a bit puzzled, asked the cashier beside him, who got up, went to a desk at the end of the room, pulled out a hardback notebook, and written on the back leaf of it was the code.
The BIC is a code in a standard format by which the bank is recognised throughout the world. This is the equivalent of scribbling the bank's address on a single post-it and keeping it under a chosen desk for staff to reference.
So with that settled, I phoned my old bank. They were quite defensive, and told me that the money was sent exactly where I asked, to The Bank of Andalucia.
Now, unless I had multiple personality disorder and was playing a really mean joke on me, I don't see why I would send money there. So we talked things through for a while, and they're going to see if they can't transfer my money to Madeira instead.
Luckily, 70 cents buys me a beer in the sunshine; must avoid the incident pit!